Feedback and Support

KosmicTask Help

Feedback and Support

Feedback and Support

The feedback and support window allows the user to send feedback directly back to Mugginsoft, to make a support request and to report bugs. A functioning Internet connection is required to use these facilities and all information is forwarded to support@mugginsoft.com. The feedback and support window can be displayed in the following ways:

  • Select menu KosmicTask - Feedback and Support...
  • Select the blue feedback icon Feedback button in the top right hand corner of the title bar.
Feedback window

The feedback and support window contains the following controls:

Support - Feature Request - Bug Report
The tab control selects the type of feedback to be sent.
Include my email address
Select in order include the displayed email address with the feedback. This is required for a support request.
I want a personal reply
Select if a personal reply to the displayed email address is required.
Send
Send the feedback to Mugginsoft via the Internet. The send button will remain disabled if no feedback text has been entered or if the required email address field is empty.